Job Interviewing Success! The 7 Critical Rules to Remember
Happy Monday everyone! – So far, this year, we covered topics on resume writing, interviewing, social networking, volunteering, salary negotiating and managing change. We discussed the 3 things employers look for in the interview, i.e., your experience, motivation and fit. And, specifically how to answer “Tell me about yourself,” while letting the employer know you have the experience, the motivation. and you're a great fit for the company. For a refresher of all these details, I recommend reviewing the blog titled "Interviewing Tip #1." We also covered two topics on Dressing for Success to the Job Interview. Today, we’re going to discuss the basic rules critical for your job interviewing success. These rules will give you a framework to help you successfully answer any question the interviewer asks you.
1. Use your Impression Management skills wisely.
2. Focus on your skills.
3. Direct your answers to the needs of the company.
4. Answer every situation question with a S.A.R. statement.
5. Present yourself on what you can do for the bottom line and the people at the company.
6. End all negative response questions with a positive ending.
7. Speak the language of the interviewer.
There is a buzz word many of you may not even know about yet. It’s called “Impression Management.” Are you Impression Management savvy? Do you even know what Impression Management is? Are employers looking for your Impression Management skills in the interview? Are your Impression Management skills more important to some employers, than your experience or education? Here’s an example of how I used Impression Management.
I was waiting in the lobby to have an informational interview with the Director of Consulting Services at Right Florida. The director came out to the lobby and greeted me. She shook my hand and smiled. Using my Impression Management skills, I gave her a firm handshake and looked her in the eyes with a big smile on my face as we greeted each other. Then she walked me to her office. Why did I call this Impression Management? Because, for me, as I shook her hand, I was thinking, "I’m so nervous, I’m glad she doesn’t know how I am feeling right now." All she knew was what she saw, my friendly smile, look of confidence as I looked her in the eye and greeted her with a firm handshake. This demonstrated the confidence she was looking for in me. I was using “Impression Management” in a positive way and connected to her. You see, it doesn’t matter how you’re feeling, what matters is what you do about it. Over time, your feelings will catch up with you. This was a new beginning for me. I had a great interview and I landed the job. If you want more information and discussions on Impression Management, go to HiringforHope.org. They are going to be featuring this topic today.
Focus on your skills. Be specific. Say the skills the interviewer is looking for in your answers at least three times throughout your interview. For example, if you are in Sales Management, you may want to name drop the skills new business development, sales management and team development. What the employer hears three times in the interview, they will remember.
Direct your answers to the needs of the company. This is about your presentation. It’s how you say, what you say. Focus your answers on the company needs, what you can do for the company, not what they can do for you. Most interviewees do not remember to do this. And, speak the language of the industry you are interviewing. This will tell the interviewer you are a good fit and ready to make the change.
Answer every situation question with a S.A.R. statement. S.A.R. stands for Situation, Action, Result. Remember to answer every situational question with the situation. Begin with the verb that best describes your role. With the action, discuss briefly 3 or 4 actions without too much detail. And, end with the result. What was the outcome of your accomplishment that made it a success. If possible, quantify the results with a specific dollar amount or percentage increased or reduced. If the results are not available yet, projections are acceptable.
Present yourself on what you can do for the bottom line and the people at the company. Some of the questions you will be asked will give you an opportunity to answer how you can make a difference to the bottom line and the people you've managed or assisted. For example, if asked “Where would you like to be in five years?” A great answer would be “I would like to be your top sales manager for company growth and team development where I developed, mentored and promoted my team members to key management positions throughout the company."
End all negative response questions with a positive ending. For example, if you are a social worker and the interviewer asked you “What did you like least in your job?” A great answer would be “The least favorite part of my job was filling out all the paperwork involved at the end of the day. “However, I always met my deadlines and I have had articles published in the company newsletters."
Speak the language of the interviewer. Mirror the body language and communication style of the interviewer. I recommend using the concept from the MBTI to speak the interviewer’s communication style. If they use the word “think” in the question, respond using the word “think.” If they use the word “feel” respond with the word “feel.” For example, “tell me what you think of …..? Or, tell me how you feel about ….? This is a chemistry piece. The chemistry goes up when you speak their language and can go down if you speak the opposite language. This is the “fit” part of the experience, motivation, fit the employers looks for when interviewing each candidate.
Do you need immediate help with job interviewing, social networking or salary negotiating? Or, maybe you're thinking about hiring a professional resume writer to help you write your resume. I can help. To email me a comment, ask a question or schedule a free initial phone consultation, please give me a call or contact me at www.JustResumesUSA.com.